If you want to launch a perfect Gojek Clone App and provide 100% customer satisfaction, remember to integrate the latest features. Every app feature you integrate must offer something valuable to customers such as quick delivery, convenient scheduling, easy payment options, etc. In this blog, let’s discuss the various features that will help you create a ‘heart-winning’ platform that will act as the customer magnet for your business.
What Features To Integrate into Gojek Clone Solution?
The first step to creating the list of must-be integrated features is to know your audience. Until and unless you know your customers, you cannot decide which features to add because you don’t know their requirements. Conduct a survey before you launch your Gojek Clone App. Ask your customers relevant questions about what they expect from the app, which services are they likely to use more frequently, etc. Once you complete the survey and draw valuable insights, make a list of all the app features you plan to integrate into your app. The below-mentioned list is just a sample.
1. Contactless Delivery
People are still petrified to touch any parcel or package that arrives on their doorstep until it is completely sanitized. All thanks to the 2020 COVID-19 pandemic that birthed the concept of ‘contactless delivery’.
For every contactless delivery, the driver will leave the package at the customer’s doorstep and notify them about it via a call or in-app messages. Furthermore, the delivery driver clicks and uploads the photo of the package on the app as proof of delivery. Through this app, Gojek Clone App users can assure safety against this highly-contagious virus.
2. Live Tracking the Delivery Driver
Customers can live-track the delivery driver on the map. Through the map, they can know the driver’s current location and how much time it will take them to arrive at the destination.
This convenient feature makes it easy for customers to know where their order is and feel the satisfaction that it will reach them. Moreover, such live tracking facilities help you to build transparency between providers and customers. Besides being able to track location on the map and see the estimated delivery time, customers can also see the timeline or order progress on the same screen.
3. Features to Enable Easy Communication
The Gojek Clone App also enables providers and customers to easily communicate with each other without distorting privacy. This means that customers and providers can now voice call over the app and because of the VOIP-based technology, they won’t be able to see the number. On the other hand, to maintain the privacy and security of both parties, they can chat through the app without revealing their original phone numbers. The app also facilitates both customers and providers (available only for taxi/delivery drivers) to video call in case of emergency.
4. In-app Notifications
Through in-app notifications, customers can instantly get updates about their orders without having to open the app.
Moreover, these are graphically represented notifications that customers can easily understand. Your customers will be able to see the order progress message just by scrolling down/up the notification bar on their smartphone. Remember, this is one of the most important features of the Gojek Clone App. These are some of the basic features that you must integrate into your app. However, if you want something futuristic, try the following:
5. Voice Note Instructions
Allows your customers to record their voice instructions and upload them to the app. The delivery driver will then be able to listen to the instructions and complete the delivery in a similar manner. Thus, through this futuristic feature, your customers can easily instruct the delivery and improve the chances of getting better services instantly.
6. Login with Biometric Authentication
Now Android users can log in with their Fingerprint and iOS users can use Face ID. Both these biometric authentication methods allow users to log in without having to remember usernames and passwords.
On top of that, this feature enhances the security of the Gojek Clone App.
Summing up, if you want to launch a fully-fledged multi-service business rule in the industry, try getting the Gojek Clone App. Start the demo app trial today and take your purchase decision ASAP!